What keeps your most profitable customers, star employees, and most successful re-sellers from leaving? …Relationship.
Do you have a strong business relationship with all your stakeholders? How do you measure it? Where should you focus to keep them and motivate them to recommend you to others?
We Help Companies Build Stronger Stakeholder Relationships
We are a strategy visualization and design thinking team that uses a proprietary framework to help you understand and resolve relationship-centered challenges. Our engagements include analysis, design, and education offerings:
The Serious Relationship Framework is the subject of two best-selling books and part of customer and employee experience programs at Rutgers University, University of California Irvine, Missouri State, University of Richmond, University of S. Florida, and the University of Wisconsin. It serves as the foundation of our assessments, design thinking workshops, and learning programs across the globe.
Praises for the work…
“…dynamic, entertaining, motivating… the message is spot on and just what our employees needed…”
“…an entertaining and comedic style that engages audiences and gets them thinking deeply about the beautiful intersection between business objectives and true human engagement and trust…”
“…this work has inspired me and my peers. Thanks for the years of insight…”
“…what JC speaks and writes about changes companies, and lives…”
“Amazing. Highly recommend it to anyone serious about their business relationships.”