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Call Center IQ’s complimentary Next-Generation Customer Engagement Online Summit empowers you to thrive in this reality.  Yes, it looks at channel – as any CX event should – but it also addresses bigger picture changes in customer engagement.  Through a series of keynotes, end user case studies, expert roundtables and technological demos, it will help you more efficiently and effectively connect with customers, boosting satisfaction, loyalty, market share, revenue and profit in the process.

About the Logo

We put a lot of thought into our logo. It represents the three relationship entities of the business ecosystem: Customers, employees, and partners. They all blend together into a unified entity we call a company. They are corporate entities brought together for a common purpose. The relationship between these corporate entities is called the corporate relationship. Now you know what we are about. Be sure to learn more about us throughout this page.

About the Concept

Everything we do (consulting, education, technology assisted digital interviews, and program development) is always about the seven foundations of business relationships. You will see them throughout this site, in our books, and in every engagement. We believe in the importance of focusing on these areas, measuring them, and making strategic and technology decisions based on their level of health at your company. We have been described as marriage counselors for companies... That is not a bad analogy.

Contact Us For More Information

Phone: 470-399-3555